Shipping policy
Shipping Policy
All Twelve Hour Society products are made to order and fulfilled by our production partner. Please allow time for your order to be produced before it ships.
Processing and Fulfillment
Because our products are made especially for you, orders require processing and production time before shipment. Processing times may vary depending on the product and order volume.
Shipping Rates
Shipping charges are calculated and displayed at checkout. Available shipping options and rates may vary depending on the product and delivery destination.
Delivery
Once your order has shipped, you will receive tracking information when available. Delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Multiple Shipments
If your order contains multiple products, items may be produced or shipped separately. You may receive more than one package and tracking number.
Incorrect Addresses
Please review your shipping address carefully before submitting your order. Customers are responsible for providing a complete and accurate delivery address.
Questions About Your Order
For questions regarding shipping or an order, contact us at hello@twelvehoursociety.com and include your order number.